Help & Support

For best results, use a well-lit environment with natural light. Hold your phone close to your eye so the iris fills most of the frame. Ask a friend to help, or use your front camera with a mirror. Avoid flash — it creates reflections that obscure iris details. The app accepts both gallery photos and camera shots.

The free analysis gives you a basic overview: your constitution type, eye color, and key observations. Premium analysis provides a detailed zone-by-zone breakdown with specific findings for each iris region, personalized recommendations, and a comprehensive report. Premium uses 1 credit per analysis.

Credits are used to unlock premium analyses. You can purchase credit packs (5 for $4.99 or 15 for $9.99) via the App Store. Credits never expire and are tied to your account. Each premium analysis consumes 1 credit. Free analyses don't require credits.

Check your internet connection and try again. If you see a "daily limit reached" message, you've used all 5 free analyses for today — try again tomorrow or purchase credits for premium analysis. If the problem persists, contact us at the email below.

No. Your eye photos are stored only on your device. They are sent to our secure AI service for real-time analysis and are not retained after processing. Only the text-based analysis results are backed up to your cloud account. See our Privacy Policy for details.

Go to Settings (gear icon on the Home screen) and tap "Delete Account." This permanently removes your account, all cloud-stored analysis data, and local data from your device. This action cannot be undone. You can also delete individual analyses from your history.

No. IrisInsight is for educational and entertainment purposes only. It is not a medical device, does not provide medical diagnoses, and should never replace professional medical advice. The analysis is based on traditional iridology principles, which are not recognized by mainstream medicine. Always consult a healthcare professional for medical concerns.